Lunes a viernes | 8 a.m. - 5 p.m. hora central (hora central)
Política de reembolso
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a hassle-free returns process to make your experience as smooth as possible.
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Return Period: Please submit your Return Requests within 7 days of the delivery date. Items must be in their original condition and packaging. Photographs of the items being returned will be required when submitting a Returns Request.
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Returns Process: To initiate a return, either submit a Returns Request or directly reach out to us at: returns@patriottextilesupply.com within 7 days of the delivery date to receive a RMA number and other instructions.
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Refunds: Once we receive and inspect the returned items, we will process your refund. Refunds will be credited to the original method of payment within 5-10 business days.
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Exchanges: If you need to exchange an item for a different size or color, please return the original item for a refund and place a new order.
- Restocking Fee: Depending on the order, we may charge a small restocking fee to cover the costs associated with processing returns and restocking items.
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Non-Returnable Items: Samples, Custom or personalized orders, final sale items, and items not returned in their original condition or packaging are not eligible for return.
Please note: Patriot Textile Supply reserves the right to refuse returns that do not meet our policy criteria. We appreciate your understanding and are here to assist you with any questions or concerns you may have regarding our shipping and returns policy.